Payment Policy

Last updated: September 18, 2026

At Pet Comfort Supply, we prioritize a secure, transparent, and seamless checkout experience for our customers across the United States. All transactions are processed in United States Dollars (USD).

Accepted Payment Methods

We accept the following major credit cards, debit cards, and digital payment solutions at checkout:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay

Currency & Pricing

  • Currency: All prices, shipping rates, and order totals are listed and charged in United States Dollars ($ USD).
  • Hidden Fees: We do not charge hidden fees or credit card processing surcharges. The price displayed at final checkout is the exact amount billed to your account.

Payment Authorization & Billing

Your payment method is charged immediately upon order confirmation. Order processing will commence once full payment authorization is granted by your payment provider. If payment is declined or cannot be authorized, your order will not be completed or fulfilled.

Payment Security & Data Protection

Our store is hosted on Shopify Inc. Your payment information is processed through PCI-DSS (Payment Card Industry Data Security Standard) compliant gateways. We utilize industry-standard 256-bit Secure Sockets Layer (SSL) encryption technology to protect your personal and financial data during transmission.

Pet Comfort Supply does not store or have access to your full payment card details or security numbers (CVV/CVC).

Payment Disputes & Refunds

Approved refunds are credited back directly to the original payment method used during purchase. For complete details regarding returns, restocking fees, and refund processing timelines, please review our official Return and Refund Policy.

Contact Information

If you experience issues during checkout or have questions regarding a charge, please contact our support team:

Email: info@petcomfortsupply.com

Phone: +1 347-637-0278

Address: 3223 Flowers Rd S, Apt. J, Atlanta, GA 30341, United States

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST